XFOR: Cannot Send SSL Messages after Installing New Certificate

Article translations Article translations
Article ID: 195084 - View products that this article applies to.
This article was previously published under Q195084
This article has been archived. It is offered "as is" and will no longer be updated.
Expand all | Collapse all


If you install the Simple Mail Transfer Protocol (SMTP) service on a computer running Microsoft Windows NT Server 4.0 Service Pack 3, and then install a new certificate, you may be unable to send messages that require Secure Sockets Layer (SSL) authentication through the SMTP service.


To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack


Microsoft has confirmed this to be a problem in Microsoft Commercial Internet System version 2.0. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.


Article ID: 195084 - Last Review: October 10, 2013 - Revision: 3.1
  • Microsoft Windows NT Server 4.0, Terminal Server Edition
  • Microsoft Commercial Internet System 2.0
kbnosurvey kbarchive kbbug kbfix kbqfe KB195084

Give Feedback


Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com