OL2000: (IMO) Microsoft Fax Replaced with WinFax Starter Edition

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This article was previously published under Q195495

NOTE: These procedures only apply if you have installed Outlook with the Internet Mail Only option. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Internet Mail Only option installed, you see "Internet Mail Only".

For information about the differences between Microsoft Outlook and Microsoft Outlook Express e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 (http://support.microsoft.com/kb/257824/EN-US/ ) OL2000: Differences Between Outlook and Outlook Express

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SYMPTOMS

Installing Microsoft Outlook 2000, Internet Mail Only (IMO), replaces Microsoft Fax with WinFax Starter Edition from Symantec.

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CAUSE

This behavior is by design.

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RESOLUTION

To restore Microsoft Fax functionality you must:

Uninstall Outlook 2000.

-or-
On the Tools menu, click Options, and then click Mail Delivery. Click "Reconfigure Mail Support", and then click to select Corporate or Workgroup.

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MORE INFORMATION

If you were previously using Microsoft Fax, installing Outlook 2000 with Internet Mail Only support automatically installs the WinFax Starter Edition from Symantec.

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