Article ID: 195496 - Last Review: September 29, 2003 - Revision: 3.0

OL2000: (IMO) Fax Messages Sent Using Wrong Account

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NOTE: These procedures only apply if you have installed Outlook with the Internet Mail Only option. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Internet Mail Only option installed, you see "Internet Mail Only".

For information about the differences between Microsoft Outlook and Microsoft Outlook Express e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 (http://support.microsoft.com/kb/257824/EN-US/ ) OL2000: Differences Between Outlook and Outlook Express

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In your open fax message, on the File menu, point to Send Using and click "Symantec Fax Starter Edition."
In your open fax message, click Options on the standard toolbar, click to select Symantec Fax Starter Edition in the Send Message Using list, click Close, and then click Send on the standard toolbar.
In your open fax message, on the View menu, click Options, select "Symantec Fax Starter Edition" in the Send Message Using list, click Close, and then click Send on the standard toolbar.

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MORE INFORMATION

You can have multiple accounts in Outlook, but only one can be the default messaging account at any one time. To make an account the default, follow these steps: