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For a Microsoft Outlook 98 (CW) version of this article, see 179751
For a Microsoft Outlook 97 version of this article, see 165228NOTE: These procedures only apply if you have installed Outlook with the Corporate or Workgroup option. This option allows you to use Messaging Application Programming Interface (MAPI) services. To determine your installation type, on the Help Menu click About Microsoft Outlook. In About Microsoft Outlook you should see "Corporate or Workgroup" if you have the Corporate or Workgroup installation.
In Microsoft Outlook 2000, the Internet E-mail Information Service stores information that allows you to log on to your Internet Mail Server and by which initiates the log on process. Outlook provides this service during a typical setup scenario. Your Internet Service Provider (ISP) provides most of the information that populates the configuration pages of the Internet E-mail Information Service. This article describes how to configure the Internet E-mail service.
NOTE: The Corporate or Workgroup installation does not support the Internet Message Access Protocol (IMAP).
For additional information about using Outlook with Hotmail and other Web-based e-mail providers, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/234704/ )You cannot view Hotmail messages in Outlook 2000
The Internet E-mail service is designed for those users who have installed Outlook with the Corporate or Workgroup (CW) setup option and also need to use other e-mail services, such as cc:Mail, or Exchange Server mail on the same computer. If you only use an Internet Service Provider's POP3 e-mail server and no other type of e-mail account then you should use Outlook with the Internet Mail Only (IMO) setup option.
To switch from CW to IMO on the Outlook Tools menu, click Options. Under the Mail Delivery tab, click the "Reconfigure Mail Support..." button.
Configuring the Internet E-mail ServiceYou must properly configure the Internet E-mail information service to send and receive mail with Outlook. To configure this information service, follow these steps:
General TabThe General tab contains information needed to connect to your mail server. Your ISP will supply most of this information to you. Type the following information in the appropriate boxes:
Servers TabServer Information Section:
Incoming Mail Server Section:
Connection TabConnection Section:
The Connection tab contains information on how to connect to your mail server. There are three ways to connect to your ISP's mail server.
After selecting "Connect using my phone line", you must define a Dialup Networking connection to use. You can select an existing connection from the list, or you can use Add a new entry to create a new connection.
To edit the connection entry, modify an existing connection by clicking Properties. This will take you to the existing connection's Properties page.
Advanced TabThis tab allows you to set the SMTP server port, whether the server requires secure connection, server timeout settings and delivery settings. The delivery settings allow you to read mail, but leave the message on the server for a specified time.
Transferring Internet MailThere are four ways to get your Internet e-mail.
You can choose to send mail only. On the Tools menu, click Send. This option will not download any mail from the server.
Selecting Send And Receive on the Tools menu in the case of multiple e-mail accounts, gives you the option to select the mail account you wish to use.
Clicking the Send and Receive button on the Standard Toolbar is the same as pressing F5 on the keyboard.
With Remote Mail, you can scan the headers, and then mark the messages you want to receive, copy, or delete. While using Remote Mail, you can compose messages and send them to your Outbox at any time and send and receive messages when you connect to your Mailbox. This feature allows you to keep your mail on the server.
Options Internet E-mail TabOn the Internet E-mail tab, you can select the mail format and scheduling options. On the Tools menu, click Options, and then click the Internet E-mail Tab.
If Dialup Networking Is Not InstalledTo use a modem connection, you must install and configure Dialup Networking included with Windows 95. Your ISP will supply the following information:
For more detailed information on configuring Dialup Networking in Windows 9x, please refer to the following article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/138789/EN-US/ ): How to connect to the Internet in Windows 95 and Windows 98
For additional information about troubleshooting Outlook configuration problems, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/195795/ )How to troubleshoot Outlook 2000 configuration problems
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