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OL2000: (IMO) Connection Error Using MCI Internet Mail
Article ID: 195502 - View products that this article applies to.
This article was previously published under Q195502
NOTE: These procedures only apply if you have installed Outlook with the Internet Mail Only option. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Internet Mail Only option installed, you see "Internet Mail Only".
For information about the differences between Microsoft Outlook and Microsoft Outlook Express e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/257824/EN-US/ )OL2000: Differences Between Outlook and Outlook Express
When you start Microsoft Outlook 2000 or first connect to your MCI Internet Mail server, you may receive the following error message:
Following this message, you may notice that sent mail does not leave your Outbox.
Dial-up networking settings not valid. Please check your password.
This behavior may result from incorrect settings in the Internet mail account properties. Follow these steps to troubleshoot this behavior:
The MCI Internet Mail system uses one server for receipt of messages and a second server for sending messages. In the Accounts settings, the POP3 server identifies the mail server from which you receive mail. The SMTP server identifies the mail server from which you send mail.
To obtain your personal MCI e-mail account information call this telephone number:
The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information
The product discussed here is manufactured a by vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.