Article ID: 195503 - View products that this article applies to.
This article was previously published under Q195503
This article has been archived. It is offered "as is" and will no longer be updated.
NOTE: These procedures only apply if you have installed Outlook with the Corporate or Workgroup option. This option allows you to use Messaging Application Programming Interface (MAPI) services. To determine your installation type, on the Help Menu click About Microsoft Outlook. In About Microsoft Outlook you should see "Corporate or Workgroup" if you have the Corporate or Workgroup installation.
When you start Microsoft Outlook 2000 or first connect to your MCI Internet Mail server, you may receive the following error message:
Following this message, you may notice that sent mail does not leave your Outbox.
Dial-up networking settings not valid. Please check your password.
This behavior may result from incorrect settings in the Internet E-mail service properties. Follow these steps to troubleshoot this behavior:
The MCI Internet Mail system uses one server for receipt of messages and a second server for sending messages. In the Internet E-mail service profile, the POP3 Server identifies the mail server from which you receive mail. The SMTP server identifies the mail server from which you send mail.
To obtain your personal MCI e-mail account information call this telephone number:
The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information
The product discussed here is manufactured a by vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.
Contact us for more help
Connect with Answer Desk for expert help.