Article ID: 195720 - Last Review: December 13, 2004 - Revision: 3.1 "Undeliverable mail" message when you send Internet e-mail in Outlook 2000This article was previously published under Q195720 For a Microsoft Outlook 97 version of this article,
see
161323
(http://support.microsoft.com/kb/161323/
)
. For a Microsoft Outlook 98 version of this article,
see
180982
(http://support.microsoft.com/kb/180982/
)
. For a Microsoft Outlook 2002 version of this article,
see
286106
(http://support.microsoft.com/kb/286106/
)
. SYMPTOMS When sending Internet Mail using Microsoft Outlook 2000,
you may receive an "undeliverable" message in your Inbox from the system
administrator. CAUSE A busy or unreachable Internet Mail server causes this
problem when you connect through your Internet Service Provider. When using the Internet E-Mail Service that is provided with Outlook, the original mail item is removed from the Outbox and placed in the Sent Items folder. RESOLUTION After verifying the availability of your Internet Mail
Server, to resend the message follow these steps:
MORE INFORMATION To successfully send an Internet Message, the Internet Mail
Server must be available. Your Internet Service Provider will be able to supply
the name of the server or its IP Address. For help in determining the availability of your Internet Mail Server, please see the following articles in the Microsoft Knowledge Base:
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