Article ID: 195752 - View products that this article applies to.
This article was previously published under Q195752
When starting Microsoft Outlook for the first time you may receive the following error message:
Or, when you attempt to export data from Outlook, you may receive the following error messages when you click Finish or when you try to map custom fields:
Mapi32.dll is corrupt or the wrong version
Outlook caused an invalid page fault in module OLAdd.FAE at <address space>.
OUTLOOK.EXE caused fault #c0000005 in OLADD.FAE at address <address space>.
NOTE: When you start Outlook and receive a prompt that files are missing, click "Yes" to allow Windows Installer to replace them.
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