Article ID: 195857 - Last Review: February 25, 2007 - Revision: 2.2

Open Handles Cause STOP 0x0000001E or STOP 0x00000024

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This article was previously published under Q195857
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SYMPTOMS

While shutting down an application the system may stop with a STOP 0x0000001E or STOP 0x00000024 error message. In the case of the STOP 0x0000001E the first parameter will always be C0000005.
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CAUSE

This problem occurs when an application opens a lot of handles but never closes them. This has been seen when an application continually opens a registry key but never closes it. When the application is closed the system attempts to close all of the keys but runs out of system resources while doing it.
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RESOLUTION

To resolve this problem, the application has to be modified to close the registry key when it is done with it.
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APPLIES TO
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional Edition
  • Microsoft Windows 2000 Datacenter Server
  • Microsoft Windows NT Server 4.0 Standard Edition
  • Microsoft Windows NT Workstation 4.0 Developer Edition
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Keywords: 
kbprb KB195857
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