Article ID: 195861 - View products that this article applies to.
This article was previously published under Q195861
This article has been archived. It is offered "as is" and will no longer be updated.
NOTE: These procedures only apply if you have installed Outlook with the Internet Mail Only option. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Internet Mail Only option installed, you see "Internet Mail Only".
For information about the differences between Microsoft Outlook and Microsoft Outlook Express e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/257824/EN-US/ )OL2000: Differences Between Outlook and Outlook Express
When you fax a document after upgrading from Microsoft Outlook Express to Microsoft Outlook 2000, you receive the following error:
Microsoft Word Err=1120, There is a printer error.
If you try to fax from Microsoft Word, you may get the following error:
Word cannot print due to a problem with the current printer setup.
This problem may occur for one of the following reasons:
Choose the appropriate method.
Microsoft has confirmed this to be a problem in Microsoft Outlook 2000.
To get the correct path information into the WIN.INI determine the MS-DOS name for each folder in the path. Once you know this, you can then edit the WIN.INI [OLFax] section with the correct path information. In About Microsoft Outlook you should see "Internet Mail Only" if you have the Internet Mail Only option installed.
Find the MS-DOS Names For the Folders in the PathIf you know the path to the location where your Office programs are Installed, find the MS-DOS names for each folder in the path. The default installation path for Office programs is:
To determine these names, follow these steps:
C:\Program Files\Microsoft Office\Office\<program name>.exe
Edit the [OLFax] Section of the WIN.INI