Printers Virtual Folder Not Created When SPOOLER Is Restarted

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This article was previously published under Q196059

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SYMPTOMS

When installing IIS on a Windows 2000 print server to enable Internet printing, a necessary virtual directory in IIS may not be created immediately. A restart of the SPOOLER service does not force the creation to take place. This may cause the computer to report an error when a request is made to http://%servername%/printers (http://%servername%/printers) for a period of time until the SPOOLER service forces the update and creates the virtual directory in IIS.

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CAUSE

This problem is because of new performance-related behavior in SPOOLER for Windows 2000.

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RESOLUTION

The update may be forced to take place immediately by performing a SPOOLER related event such as printing, managing printer documents, or managing printer permissions either remotely or from the console.

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