Failure Accessing Performance Monitor Counters from ActiveX Component

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Article ID: 196300
This article was previously published under Q196300
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Symptoms

When you access Performance Monitor counters from the HTTP service or FTP service from an ActiveX component, the application may stop responding or there is no data filled out in the Performance Monitor data blocks (the data after the Performance Monitor header is all zeros).

Cause

The FTP service and HTTP service performance object extension fails to serve Performance Monitor counter data when an OLE Automation Server (out of process) calls RegQueryValueEx(HKEY_PERFORMANCE_DATA).

Resolution

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack

Status

Microsoft has confirmed this to be a problem in Internet Information Server version 4.0. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Properties

Article ID: 196300 - Last Review: October 26, 2013 - Revision: 5.0
Keywords: 
kbnosurvey kbarchive kbbug kbfix KB196300

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