XADM: Macintosh Attachments Have Two Sets of Double Quotes Around Name

Retired KB Content Disclaimer

View products that this article applies to.

This article was previously published under Q196853

Expand all | Collapse all

SYMPTOMS

When a message that originates from a Macintosh client is processed through the Internet Mail Service, if the name of the attachment includes a set of double quotes, the Internet Mail Service adds another set to the file name.

For example, if a message from a Macintosh client has an attachment with the name "filename", the Internet Mail Service adds another set of double quotes to the name changing it to ""filename"".

Back to the top

CAUSE

The Internet Mail Service incorrectly recognizes the quotes as part of the filename.

Back to the top

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

191014 (http://support.microsoft.com/kb/191014/EN-US/ ) XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or later:

   Component: Message Transfer Agent (MTA)

   File Name    Version
   -----------------------
   Gapi32.dll   5.5.2504.0
   Mdbmsg.dll   5.5.2504.0
   Store.exe    5.5.2504.0

Back to the top

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange Serverversion 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3.

Back to the top

APPLIES TO

Microsoft Exchange Server 5.5 Standard Edition
Microsoft Exchange Server 5.5 Service Pack 1
Microsoft Exchange Server 5.5 Service Pack 2

Back to the top

kbhotfixserver kbqfe kbbug kbfix kbqfe KB196853

Back to the top

Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

Back to the top