Problems Using Magnifier Tool or Accessibility Program or Device

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This article was previously published under Q196944

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SYMPTOMS

When you attempt to use the Magnifier tool or a third-party accessibility program or device on a computer on which Windows 98 or Internet Explorer 4.01 Service Pack 1 for Windows 95 or Windows NT 4.0 is installed, you may experience unexpected results.

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RESOLUTION

To resolve this problem, obtain and install Internet Explorer 4.01 Service Pack 2. You can obtain Internet Explorer 4.01 Service Pack 2 from the following Microsoft Web site:

http://www.microsoft.com/windows/ie/downloads/default.mspx (http://www.microsoft.com/windows/ie/downloads/default.mspx)

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MORE INFORMATION

Microsoft Active Accessibility (MSAA) provides Internet Explorer support to assistive technologies. This update addresses several key performance, stability, and compatibility issues with accessibility aids.

You should install this update if the following conditions exists:

You have problems with the Magnifier tool included with Windows 98 or Internet Explorer 4.01 Service Pack 1 for Windows 95 or Windows NT 4.0.
You use an accessibility aid that uses MSAA to support Internet Explorer.

If you are using an accessibility aid, you should contact the manufacturer to inquire about a possible software update.

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APPLIES TO

Microsoft Internet Explorer 4.01 Service Pack 1
Microsoft Windows 98 Standard Edition

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kbprb KB196944

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Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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