Winmail.dat attachments are included in received messages in Outlook 2000
This article was previously published under Q197064 For a Microsoft Outlook 2000 (IMO) version of this
article, see
196784 (http://support.microsoft.com/kb/196784/). For a Microsoft Outlook 98 (IMO) version of this
article, see
193117 (http://support.microsoft.com/kb/193117/). For a Microsoft Outlook 98 (CW) version of this
article, see
193118 (http://support.microsoft.com/kb/193118/). NOTE: These procedures only apply if you have installed
Outlook with the Corporate Workgroup/Other option. This option allows you to
use Messaging Application Programming Interface (MAPI) services. To determine
your installation type, on the Help Menu click About Microsoft Outlook. In
About Microsoft Outlook you should see "Corporate" if you have the Corporate
Workgroup installation. SYMPTOMS When you use Microsoft Outlook to send e-mail containing
attachments through the Internet, some recipients using e-mail clients, other
than Outlook, report that the mail message includes an additional file called
Winmail.dat. The file is usually very small, but cannot be opened in the mail
message. CAUSE The Winmail.dat file is used to preserve formatting that
the sending client includes in the message, but is not recognized by the
receiving client. In the case of Outlook, the Winmail.dat file includes Rich
Text Formatting (RTF) instructions. This type of formatting is used with the
Microsoft Outlook Rich Text Format and when using Microsoft Word as an e-mail
editor. RESOLUTION To avoid including Winmail.dat, use the Plain Text mail
format. To select Plain Text for all messages, follow these steps:
To set Plain Text by recipient in the Address Book, follow these steps:
REFERENCESFor additional information on Winmail.dat
attachments, click the article numbers below to view the articles in the
Microsoft Knowledge Base: 149203 (http://support.microsoft.com/kb/149203/EN-US/) XFOR: Preventing Winmail.dat From Being Sent Over IMC
138053 (http://support.microsoft.com/kb/138053/EN-US/) XFOR: Preventing WINMAIL.DAT Sent to Internet Users
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