Help and Support
 

powered byLive Search

OL2000: (CW) No Prompt to Select a Profile When Starting Outlook

View products that this article applies to.
Article ID:197272
Last Review:October 8, 2003
Revision:3.1
This article was previously published under Q197272


NOTE: These procedures only apply if you have installed Outlook with the Corporate Workgroup/Other option. This option allows you to use Messaging Application Programming Interface (MAPI) services. To determine your installation type, on the Help Menu, click About Microsoft Outlook. In About Microsoft Outlook, you should see "Corporate" if you have the Corporate Workgroup installation.

SYMPTOMS

If you configure multiple profiles and start Microsoft Outlook, Outlook does not allow you to choose a specific profile. Without prompting, Outlook uses the default profile.

Back to the top

CAUSE

Although you can configure multiple profiles, the option to choose the profile at startup is off by default. Consequently, Outlook opens with your default profile.

Back to the top

RESOLUTION

To receive a prompt for the startup profile, follow these steps:

1.Start Outlook with the default profile.
2.On the Tools menu, click Options, and then click the Mail Services tab.
3.Under Startup settings, click "Prompt for a profile to be used."
4.Click OK.
Each time you start Outlook, you will receive a prompt to choose your active profile for that session.

Back to the top

APPLIES TO
•Microsoft Outlook 2000 Standard Edition

Back to the top

Keywords: 
kbhowto KB197272

Back to the top

Article Translations

 

Related Support Centers

Other Support Options

  • Need More Help?
    Contact a Support professional by Email, Online or Phone.
  • Customer Service
    For non-technical assistance with product purchases, subscriptions, online services, events, training courses, corporate sales, piracy issues, and more.
  • Newsgroups
    Pose a question to other users. Discussion groups and Forums about specific Microsoft products, technologies, and services.