Incorrect Confirmations for Faxes Sent by Small Business Server

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This article was previously published under Q197493

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SYMPTOMS

When you send a fax from a Small Business Server Windows 95 client computer with e-mail notification enabled, the confirmations always display zero pages sent, regardless of how many pages were sent successfully.

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RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:

152734 (http://support.microsoft.com/kb/152734/EN-US/ ) how to obtain the latest windows nt 4.0 service pack

For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS (http://support.microsoft.com/default.aspx?scid=fh;en-us;cntactms)

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STATUS

Microsoft has confirmed this to be a problem in Small Business Server versions 4.0 and 4.0a. This problem was first corrected in Windows NT version 4.0 Service Pack 5.

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APPLIES TO

Microsoft BackOffice Small Business Server 4.0
Microsoft BackOffice Small Business Server 4.0a

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kbhotfixserver kbqfe kbbug kbfix kbqfe KB197493

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Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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