Article ID: 197512 - View products that this article applies to.
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When you use Disk Administrator to create a new partition in free space on a second physical hard disk, you may receive the following error message at the end of the format process:
Windows NT was unable to complete format.
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/152734/EN-US/ )How to Obtain the Latest Windows NT 4.0 Service Pack
Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.
The latest version of the Atapi.sys file included with Windows NT 4.0 Service Pack 4.0 resolves this issue.
Article ID: 197512 - Last Review: October 11, 2013 - Revision: 1.2