Windows NT 4.0 SP4 Setup Does Not Update Winprint.dll

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Article ID: 197565 - View products that this article applies to.
This article was previously published under Q197565
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Symptoms

After you apply Windows NT 4.0 Service Pack 4, you notice that Winprint.dll, located in the System32\Spool\Prtprocs\W32<platform> folder, is not updated although the file is included in Service Pack 4.

Cause

Update.exe looks for Winprint.dll in the wrong folder.

Resolution

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:
  • Windows Service Pack Center -or-

  • 152734 how to obtain the latest windows nt 4.0 service pack
For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:
http://support.microsoft.com/contactus/?ws=support

After retrieving the updated Update.inf file, replace the current Update.inf file in the Update subdirectory of your Service Pack distribution share. You then need to rerun the Service Pack Update.exe so the new file is installed.

Status

Microsoft has confirmed that this is a problem in Windows NT version 4.0. This problem was first corrected in Windows NT version 4.0 Service Pack 5.

Properties

Article ID: 197565 - Last Review: November 2, 2013 - Revision: 4.0
Applies to
  • Microsoft Windows NT Workstation 4.0 Developer Edition
  • Microsoft Windows NT Server 4.0 Standard Edition
Keywords: 
kbnosurvey kbarchive kbhotfixserver kbqfe kbbug kbfix KB197565

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