Article ID: 197662 - View products that this article applies to.
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When you start Outlook or initially connect to your GTE Internet Mail server, you may receive the following error message:
You could not be logged on to mail server: <servername>. Be sure your account information is accurate. If this problem persists, contact your Internet Service Provider.
Following this message, you may notice that sent mail does not leave your Outbox.
This problem may be caused by incorrect settings in the Internet Mail service properties.
To troubleshoot this problem, follow these steps:
NOTE: If you are using the Internet Mail Only version of Outlook 98, follow these steps:
To obtain your personal GTE e-mail account information contact GTE Customer Support at the following telephone number:
The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.
The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.