Article ID: 197870 - Last Review: October 28, 2006 - Revision: 3.3 XFOR: Exchange Notes Connector Stops on Corrupted MessageThis article was previously published under Q197870 SYMPTOMS
The Exchange Notes Connector may stop when processing a corrupted
message from Lotus Notes to Exchange Server with the following error
messages in the browser log:
1998/11/27 15:52:56- LME-NOTES-NTSMEX(01d2) 2 41301:Notes returned
code: 2c5 (hex)
>> ntshcint(1012)
1998/11/27 15:52:56- LME-NOTES-NTSMEX(01d2) 2 41300:Notes Package ID:
Notes Storage Facility (NSF). Extended Reason String: Object size
cannot be zero
>> ntshcint(1024)
1998/11/27 15:52:56- LME-NOTES-NTSMEX(01d2) 2 41363:Error cannot
retrieve message attachment
>> ntshcm(4058)
1998/11/27 15:52:56- LME-NOTES-NTSMEX(01d2) 2 54006:Error {GRC:2808}:
Notes to Exchange Attachment XFM failed
>> nts2mex(2352)
1998/11/27 15:52:56- LME-NOTES-NTSMEX(01d2) 2 00500:An ABNORMAL
SHUTDOWN request has been received
>> stdmain(920)
1998/11/27 15:52:56- LME-NOTES-NTSMEX(01d2) 3 00505:LME-NOTES-NTSMEX is
ending, last return code was {A shutdown request was made}
CAUSE
In this case, opening this message from Exchange.box on the Notes server, and trying to either view, launch, or detach the attachment,
produced the following error message:
Lotus Notes Object size cannot be zero. Could not detach to file C:\TEMP\filename.doc RESOLUTIONTo resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
191014
(http://support.microsoft.com/kb/191014/EN-US/
)
XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
The English version of this fix should have the following file attributes or later:
Component: NOTESMC Collapse this table
STATUSMicrosoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3. | Article Translations
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