PUB2000: Cannot Create Online Document Error Publishing Web

When you click Web Page Preview on the File menu, you may receive one of the following error message:

This error message occurs if your GIF import/export filter (Gifimp32.flt) is missing, outdated, or corrupted. It may also occur if the Windows Registry entries for the GIF import/export filter are missing or corrupted.

Click Help, then click Detect and Repair. This will solve the issue in most cases. If this does not resolve the issue, use one of the following two methods listed below.

If you receive the first error listed in the SYMPTOMS portion of this article, the Gifimp32.flt is probably missing, damaged, or the wrong version. Rename and replace the Gifimp32.flt file.

If you receive the second error message listed in the SYMPTOMS portion of this article, the registry settings for the graphics filter may be incorrect or damaged. Remove the GIF import Filter registry entries and restart Microsoft Publisher.

To Replace Gifimp32.flt

1. Rename the file Gifimp32.flt. By default, this file is located in the following folder: C:\Program Files\Common Files\Microsoft Shared\Grphflt
2. You can copy this file from the following folder on the Publisher CD: D:\Shared\Grphflt assuming that D: is the drive letter of your CD-ROM drive. If you have Publisher on disk, you can replace this file by running Publisher Setup and clicking the Reinstall button in the Maintenance Mode Setup dialog box.

To Remove the GIF Import Filter Registry Entries

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys And Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. If you are running Windows NT, you should also update your Emergency Repair Disk (ERD).

1. Start the Registry Editor and delete the following keys:
   HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\Gif HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\Graphics Filters\Import\GIF HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\Graphics Filters\Export\GIF
2. Open the following key:
   HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion \SharedDLLs
3. Delete the Value called:
   
   C:\Program Files\Common Files\Microsoft Shared\Grphflt\Gifimp32.flt
4. Exit the Registry Editor.
5. Start Publisher. When you start Publisher, it checks the registry for the following key:
   HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\Graphics\ Filters\Export\GIF
   
   If this key is missing, Publisher will add the key.

The Gifimp32.flt file that ships with Publisher has the following properties: