Article ID: 198299 - View products that this article applies to.
This article was previously published under Q198299
For a Microsoft Word 97 version of this article, see 196952
For a Microsoft Word for Windows 95 or earlier version of this article, see 113705
If you specify a cell range when you attach a Microsoft Excel worksheet as a mail-merge data source by using Dynamic Data Exchange (DDE), the following error message may appear:
Word could not re-establish a DDE connection to Microsoft Excel to complete the current task.
This problem can be caused by one of the following:
Use one of the following methods appropriate for your situation.
Method 1: Clear the "Ignore Other Applications" Check BoxIn Excel, clear the Ignore Other Applications check box, and then use a name to define the range of data that you want to use as the mail-merge data source. In Word, when the Excel dialog box appears, select that name in the Named or Cell Range list. This method works whether you open the worksheet using DDE or the Excel converter.
Method 2: Use the Excel ConverterIn the Mail Merge Helper (on the Tools menu, click Mail Merge), click the Get Data button, and then click Open Data Source. Select your Excel worksheet and ensure that the Select Method check box is selected. When Word prompts you to confirm the data source, select Microsoft Excel Worksheet Via Converter (*.xls) from the Open Data Source list.
NOTE: When you use the converter, the error does not occur, even if you specify a range using a colon as the separator.
Method 3: Use the Row/Column DesignationWhen you type in the cell range, use the row and column range RxCx instead.
NOTE: x indicates the number of the column or row. For example, instead of typing A1:C3, type R1C1:R3C3.
Method 4: Copy Data from the Damaged Sheet to a New WorksheetTo copy the contents of the damaged Excel worksheet to a new worksheet, follow these steps:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Word Help contains incorrect information in the Microsoft Excel dialog box Help topic. This Help topic states the following:
Enter the range of worksheet cells you want to include. For example, A1:C5 includes the information in cells A1 through C5.NOTE: To view the incorrect Help topic in the Microsoft Excel dialog box when you specify the cell range, right-click Named or cell range, and then click What's This?