XIMS: Incorrectly Formatted Channel Names Will Not Be Transcribed

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This article was previously published under Q198820

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SYMPTOMS

When attempting to transcribe new dynamic channels in the Microsoft Chat Service MMC, the users who join channels with the incorrectly formatted names (%#[ASCII 255], %#[ASCII 251]) see abnormal behavior. When the user sends private messages, the first channel will create a transcript file with the name %#, and the first user will receive a message indicating the channel message is being transcribed.

No other log files will be created for the channels, and any private messages will be placed in the log files.

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RESOLUTION

If a channel with a normal name is created, it will transcribe normally while these two channels will not be transcribed.

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STATUS

Microsoft has confirmed that this is a problem in Microsoft Chat Service included with Exchange Server 5.5 Service Pack 1.

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APPLIES TO

Microsoft Exchange Server 5.5 Service Pack 1

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kbbug kbpending KB198820

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Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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