Article ID: 199074 - Last Review: January 23, 2007 - Revision: 2.2

OLEXP: Cannot Store Outlook Express Messages on Removable Media

View products that this article applies to.
System TipThis article applies to a different operating system than the one you are using. Article content that may not be relevant to you is disabled.
This article was previously published under Q199074
For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:
257824  (http://support.microsoft.com/kb/257824/EN-US/ ) OL2000: Differences Between Outlook and Outlook Express
Expand all | Collapse all

SYMPTOMS

When you start Outlook Express for the first time, you receive the following message:
Please select a folder where Outlook Express should keep your messages.
If you then select a folder on a removable drive, or an external server, you will be unable to continue by clicking OK.
Back to the top

CAUSE

This issue can occur because the Outlook Express message folder must be located on a local hard disk, not on removable media or a network share.
Back to the top

RESOLUTION

To work around this issue, choose a folder on a local hard disk.
Back to the top

MORE INFORMATION

This behavior also occurs if you try to move the message store to a network drive or by browsing to a network share after Outlook Express is already set up.
Back to the top
APPLIES TO
  • Microsoft Outlook Express 5.0
  • Microsoft Outlook Express 4.01 Service Pack 1
  • Microsoft Outlook Express 4.01 Service Pack 2
  • Microsoft Outlook Express 4.0
  • Microsoft Outlook Express 5.0
  • Microsoft Outlook Express 4.01 Service Pack 1
  • Microsoft Outlook Express 4.01 Service Pack 2
  • Microsoft Outlook Express 5.0
  • Microsoft Outlook Express 4.01 Service Pack 1
  • Microsoft Outlook Express 4.01 Service Pack 2
  • Microsoft Outlook Express 4.0
Back to the top
Keywords: 
kbui kbprb KB199074
Back to the top