Article ID: 2000547 - Last Review: February 23, 2011 - Revision: 5.0

You receive "Error 2203. An internal error occurred" when installing Microsoft Office, Project or Visio on Windows Vista or Windows 7

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Symptoms

You receive "Error 2203. An internal error occurred" when installing Microsoft Office products on Windows Vista or Windows 7 

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Cause

The most common cause of this error is the default temporary folder (%temp%) having insufficient permissions assigned to it.
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Resolution

Add the Everyone group with Full Control permissions to the Permissions list of the default Temp folder:

  1. Click the Windows menu button (formerly the Start button) or press the Windows button on the keyboard.
  2. In the Start Search box type %temp% and then click the Temp folder item that appears at the top. 
  3. At the top of the Explorer window, in the address bar, click the folder to the left of Temp in the folder path (Local by default).
  4. In the folder list, right-click the Temp folder and then click Properties and then click the Security tab.
  5. Click the Edit... button and on the next screen click Add.
  6. On the next screen, in the large text window type Everyone and then click Check Names - Everyone should then be underlined.
  7. Check the box for Full control under the Allow column, and then click OK, then OK again, and OK again to close all the windows.

Run the Office 2007 installation again.

 

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More Information

NOTE:  If you are unable to perform the above steps on Windows Vista Home Edition, you may need to enable the Administrator account:

  1. Click the Windows menu button or press the Windows button on the keyboard.
  2. In the Start Search box type CMD and then right-click the CMD.exe item at the top and select Run as Administrator.
  3. At the command prompt in the window, type the command:  NET USER ADMINISTRATOR /ACTIVE:YES and then press Enter.
  4. Type the command: NET USER ADMINISTRATOR <Password> and then press Enter (where <Password> is a password of your choice). 
  5. Log in with the Administator account and repeat the steps in the "Resolution" section. 

 

 

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Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use (http://go.microsoft.com/fwlink/?LinkId=151500) for other considerations.
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APPLIES TO
  • Microsoft Office Professional 2007
  • Microsoft Office Professional Plus 2007
  • Microsoft Office Standard 2007
  • Microsoft Office Small Business 2007
  • Microsoft Office Enterprise 2007
  • Microsoft Office Ultimate 2007
  • Microsoft Office Basic 2007
  • Microsoft Office Home and Student 2007
  • Microsoft Office Professional 2010
  • Microsoft Office Home and Student 2010
  • Microsoft Office Home and Business 2010
  • Microsoft Office Professional Plus 2010 Home Use Program
  • Microsoft Office Professional Plus 2010
  • Microsoft Office Standard 2010
  • Microsoft Office Professional Academic 2010
  • Microsoft Internet Information Services Media Services 2.0
  • Microsoft Office Starter 2010
  • Microsoft Office Project Standard 2007
  • Microsoft Office Project Professional 2007
  • Microsoft Project Standard 2010
  • Microsoft Project Professional 2010
  • Microsoft Office Visio Standard 2007
  • Microsoft Office Visio Professional 2007
  • Microsoft Visio Standard 2010
  • Microsoft Visio Professional 2010
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Keywords: 
KB2000547
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