When inserting .jpeg images from SharePoint 2007 to Outlook 2003 you are prompted for network password

Article ID: 2000611 - View products that this article applies to.
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Consider the following scenario:

  • Outlook 2003 is not configured to use Word 2003 as the default e-mail editor.
  • You create a new e-mail message in HTML format.
  • You insert .jpeg images from a SharePoint 2007 site into the new e-mail message.

This results in a  prompt for the network username and password. Only after providing the credentials is the .jpeg image inserted into the email message. The same does not occur for .gif images.


Microsoft has confirmed that this is a problem in the products that are listed in the "Applies to" section.


  To work around this issue, use one of the following options: 

Option 1:  Use Word 2003 as the default e-mail editor.

Option 2: After you are prompted for the username and password - enter your credentials and the image is being inserted.

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.


Article ID: 2000611 - Last Review: January 14, 2011 - Revision: 4.0
  • Microsoft Office Outlook 2003

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