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Windows Server Backup MMC fails to open

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This article provides a solution to an error that occurs when you launch the Windows Server Backup on Windows Server 2008.

Applies to:   Windows Server 2008
Original KB number:   2000779

Symptoms

When launching the Windows Server Backup on Windows Server 2008, the MMC opens with following message:

A fatal error occurred during a Windows Server Backup snap-in operation.
Error details: The system cannot find the path specified.
Close Windows Server Backup and then restart it.

Cause

The Scheduled backup policy folder in task scheduler is missing or broken. On startup the wbadmin.msc snap-in queries, the scheduled tasks resulting in an error when they are missing or otherwise broken.

Resolution

Remove the scheduled tasks that the MMC snap-in is trying to read. Once removed new schedules can be created.

To remove any scheduled tasks, open an elevated command prompt and run the following command:

wbadmin disable backup

Note

If you stop the scheduled backups, the disks where you stored the backups cannot be used again to store backups until they are reformatted (so that all existing backups are deleted).