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Article ID: 2003415 - Last Review: November 6, 2009 - Revision: 2.0

When trying to retrieve credit information from the Equifax service using Microsoft Office Accounting (MOA) the service is unavailable

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Symptoms

When trying to retrieve credit information from the Equifax service using Microsoft Office Accounting (MOA) the service is unavailable.

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Cause

Microsoft no longer provides delivery of Equifax credit information via Microsoft Office Accounting.

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Resolution

Equifax continues to offer credit management services for small business:

For an Overview of Equifax's page for commercial clients visit, http://www.equifax.com/commercial/risk/en_us.
For Equifax information request visit, http://www.equifax.com/cs7/Satellite?c=EFX_Page_C&childpagename=US%2FEFX_Page_C%2FSimplePage&cid=1182375869530&pagename=EFX%2FWrapper or call 1-888-201-6879.

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Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use (http://go.microsoft.com/fwlink/?LinkId=151500) for other considerations.

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