Article ID: 2003419 - Last Review: August 5, 2011 - Revision: 5.0

When attempting to use the online sales functionality of Office Accounting using Microsoft Office Accounting (MOA) the service is unavailable

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Symptoms

When attempting to use the online sales functionality or download orders using Microsoft Office Accounting (MOA) the service is unavailable.

Cause

Microsoft is no longer offering an integration service with eBay for Microsft Office Accounting.

Resolution

Instead of the integration service, use:
1. List and report export to Excel functionality in Office Accounting to provide a list of products
2. Use the File | Import Excel Data wizard to import sales orders to Office Accounting
3. Use one of the eBay tools available on the market to automate the listing and order management process -- see http://cgi6.ebay.com/ws/eBayISAPI.dll?SolutionsDirectory for a list of tools recommended by eBay.

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use (http://go.microsoft.com/fwlink/?LinkId=151500) for other considerations.

APPLIES TO
  • Microsoft Office Accounting Express 2007
  • Microsoft Office Accounting Express 2008
  • Microsoft Office Accounting Professional 2007
  • Microsoft Office Accounting Professional 2008
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