Article ID: 2003976 - View products that this article applies to.
The installation of ProClarity Desktop Professional 6.3 fails with the following error:
"The wizard was interrupted before ProClarity Desktop Professional 6.3 could be completely installed"
"Microsoft Visual C++ Runtime Library - Runtime error! - Program: c:\windows\system32\msiexec.exe R6034 an application has made at attempt to load the C runtime library incorrectly. Please contact the application's support team for more information."
The Microsoft Visual C++ 8.0 runtime DLLs are present in the %windir% directory causing the Windows Installer (msiexec.exe) to fail
Temporarily remove or rename the files, install ProClarity Desktop Professional 6.3, then restore the files to their original name and location:
32bit: '%winddir%\msvcm80.dll' and '%winddir%\msvcp80.dll'
64bit: '%winddir%\msvcm80.dll' and '%winddir%\syswow64\msvcp80.dll'
(http://go.microsoft.com/fwlink/?LinkId=151500)for other considerations.
Article ID: 2003976 - Last Review: October 13, 2009 - Revision: 4.0
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