Word: Bookmarked Rich Text Content control, bookmark may be missing after save, close and reopen of document

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Article ID: 2004464 - View products that this article applies to.
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Symptoms

 

If you insert a bookmark in a rich text content control, the bookmark may disappear after saving and reopening the document.

 

Cause

This issue appears to be a problem with Word 2007 and Word 2010. To work around the issue, insert the content control before typing the text. See the Resolution section for an example of how to retain the bookmark in a Content control.

Resolution

Workaround steps:

  1. Boot Word
  2. Insert a 2x2 table
  3. In any cell, insert a rich text content control (Developer Tab)
  4. Place the IP in the content control and type "Line one"
  5. At the end of the content control and type Shift+Enter to insert a new line
  6. Type "Line two"
  7. Select the text from step 6 and insert a bookmark around it (Insert Tab)
  8. Save, close and reopen the document
  9. Go back to the Insert Tab and click on the Bookmark dialog


The Bookmark is retained. 

More Information

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Properties

Article ID: 2004464 - Last Review: September 2, 2010 - Revision: 3.0
APPLIES TO
  • Microsoft Office Word 2007
  • Microsoft Word 2010
Keywords: 
KB2004464

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