HPC 2008 SP1 installation fails.

Article ID: 2004911
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Symptoms

Installaltion of HPC 2008 Service Pack 1 fails when installed on a Windows Server 2008 R2 server and the following errors are found in the HPC_PATCH.log
 
MSI (s) (40:F0) [16:09:22:964]: Product: Microsoft HPC Pack - Update 'Service Pack 1 for HPC Pack 2008 (KB972008)' could not be installed. Error code 1603. Additional information is available in the log file C:\Users\TEMP\AppData\Local\Temp\5\HPC_PATCH.log.

MSI (s) (40:F0) [16:09:22:965]: Windows Installer installed an update. Product Name: Microsoft HPC Pack. Product Version: 2.1.1703.0. Product Language: 1033. Manufacturer: Microsoft Corporation. Update Name: Service Pack 1 for HPC Pack 2008 (KB972008). Installation success or error status: 1603.

MSI (s) (40:F0) [16:09:22:965]: Note: 1: 1729
MSI (s) (40:F0) [16:09:22:965]: Product: Microsoft HPC Pack -- Configuration failed.

MSI (s) (40:F0) [16:09:22:966]: Windows Installer reconfigured the product. Product Name: Microsoft HPC Pack. Product Version: 2.1.1703.0. Product Language: 1033. Manufacturer: Microsoft Corporation. Reconfiguration success or error status: 1603.

Cause

Installing HPC Pack 2008 on Windows Server 2008 R2 is unsupported. 

Resolution

HPC Pack 2008 and HPC 2008 SP1 installations are only allowed on Windows Server 2008.

More Information

The following is a snippet of what you would expect to find in HPC_PATCH.log file.

~
~
Property(S): WindowsFolder = C:\Windows\
Property(S): MsiNTSuiteEnterprise = 1
Property(S): MsiNTProductType = 3
Property(S): ServicePackLevelMinor = 0
Property(S): ServicePackLevel = 0
Property(S): WindowsBuild = 7600
Property(S): VersionNT64 = 601
Property(S): VersionMsi = 5.00
Property(S): VersionDatabase = 200
~
~
Property(S): MsiWin32AssemblySupport = 6.1.7600.16385
Property(S): MsiNetAssemblySupport = 2.0.50727.4927
Property(S): PATCHNEWPACKAGECODE = {054659F0-AA65-4C9B-8BA5-ECEFAE6B1703}
Property(S): PATCHNEWSUMMARYSUBJECT = HPC Pack
Property(S): PATCHNEWSUMMARYCOMMENTS = This is the HPC pack
Property(S): USERNAME = Windows User
Property(S): PATCHMediaSrcProp = C:\Users\TEMP\AppData\Local\Temp\5\17760.msp
MSI (s) (40:F0) [16:09:22:964]: Product: Microsoft HPC Pack - Update 'Service Pack 1 for HPC Pack 2008 (KB972008)' could not be installed. Error code 1603. Additional information is available in the log file C:\Users\TEMP\AppData\Local\Temp\5\HPC_PATCH.log.

MSI (s) (40:F0) [16:09:22:965]: Windows Installer installed an update. Product Name: Microsoft HPC Pack. Product Version: 2.1.1703.0. Product Language: 1033. Manufacturer: Microsoft Corporation. Update Name: Service Pack 1 for HPC Pack 2008 (KB972008). Installation success or error status: 1603.

MSI (s) (40:F0) [16:09:22:965]: Note: 1: 1729
MSI (s) (40:F0) [16:09:22:965]: Product: Microsoft HPC Pack -- Configuration failed.

MSI (s) (40:F0) [16:09:22:966]: Windows Installer reconfigured the product. Product Name: Microsoft HPC Pack. Product Version: 2.1.1703.0. Product Language: 1033. Manufacturer: Microsoft Corporation. Reconfiguration success or error status: 1603.

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Properties

Article ID: 2004911 - Last Review: February 9, 2010 - Revision: 4.0
Keywords: 
KB2004911

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