Article ID: 2005489 - View products that this article applies to.
You have a Microsoft Exchange Server 2003 Journal mailbox that is configured to send all journal messages to a custom recipient by using a mailbox rule. However, the messages are not sent from the server and seem to queue.
By default, Exchange Server 2003 has the auto-forward feature disabled. This behavior prevents the rule from operating as expected.
To resolve this issue, enable Automatic forwarding in Exchange Server 2003. To do this, follow these steps:
More information on Journal troubleshooting is available here: http://support.microsoft.com/kb/843105