The Junk Email Reporting tool is not displayed after installation

Article translations Article translations
Article ID: 2005491 - View products that this article applies to.
Expand all | Collapse all

Symptoms

The Junk E-mail Reporting tool does not appear in Microsoft Office Outlook.

Cause

  The Junk E-mail Reporting tool may not appear in Office Outlook if it has been disabled due to a plug-in conflict.

Resolution

To resolve this problem for Microsoft Office 2003, follow these steps:

  1. Click Help.
  2. Click About Microsoft Office Outlook.
  3. Click Disabled Items.
  4. Select the junk email reporting tool.
  5. Click Enable.
  6. Restart Outlook.

To resolve this problem for Microsoft Office 2007, follow these steps:

  1. Click Help.
  2. Click Disabled Items.
  3. Select the junk email reporting tool.
  4. Click Enable.
  5. Restart Outlook.

Properties

Article ID: 2005491 - Last Review: June 18, 2013 - Revision: 7.0
Applies to
  • Microsoft Forefront Online Protection for Exchange
Keywords: 
kbrapidpub kbnomt kbehe kbeha KB2005491

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com