You are logged out of the Archive when you click "export"

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Article ID: 2005889 - View products that this article applies to.
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When you click Export in the Archive to export messages, the system automatically logs you out.  This issue occurs in an internet browser.


This issue occurs becasue the enable/disable automatic prompting for downloads feature is not enabled in Internet Options.


To prevent this problem, use the following steps:

  1. Open your Windows Internet Explorer.
  2. Click Tools and then click Internet Options.
  3. Click Security.
  4. Click Custom Levels.
  5. Scroll down to "downloads."
  6. Make sure that enable/disable automatic prompting for downloads is enabled.
  7. Save the settings.
  8. Close Internet Explorer.
  9. Re-open Internet Explorer.


Article ID: 2005889 - Last Review: June 18, 2013 - Revision: 10.0
Applies to
  • Microsoft Forefront Online Protection for Exchange

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