You are not able to browse SharePoint pages in non-default zone after uninstalling Reporting Services add-in

Article ID: 2009212 - View products that this article applies to.
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Symptoms

After you uninstall Microsoft SQL Server 2008 Reporting Services Add-in for SharePoint Technologies, you may notice that you are not able to browse SharePoint pages in a non-default zone.

Cause

When you uninstall the Reporting Services Add-in, some of the configuration settings related to Reporting services are not removed from the SharePoint’s Web.config file due to an underlying issue with SharePoint technologies and Windows SharePoint Server (WSS) 3.0

Resolution

You can avoid this problem by downloading and installing the following hotfix for SharePoint technologies before you uninstall the Reporting Services Add-in.

 952288  Description of the Windows SharePoint Services 3.0 hotfix package: May 8, 2008

If you had already uninstalled the add-in before applying the hotfix discussed above, then the only workaround available is to manually remove the additional tags that are associated with the non-default SharePoint zones in the SharePoint’s Web.config file. You need to do this for each server in the SharePoint environment.

More Information

968857  Description of the Windows SharePoint Services 3.0 Cumulative Update Server Hotfix Package (Sts.msp): April 28, 2009
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Properties

Article ID: 2009212 - Last Review: January 19, 2010 - Revision: 2.0
APPLIES TO
  • Microsoft SQL Server 2008 Reporting Services
  • Microsoft SQL Server 2005 Reporting Services
Keywords: 
KB2009212

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