Article ID: 2009350 - View products that this article applies to.
When clicking on the splash screen for CLM you receive the exception "A required privilege is not held by the client."
This error can be caused by missing user rights on the CLMWebPool and CLM Authorization Agent accounts.
The configuration wizard for CLM adds the correct user rights for each account, however security privileges can be removed if a policy is being pushed down by a GPO.
Log in to the CLM Server with each account and run gpresult /z.
This will show which security privileges each account has.
Compare what each account has with what is required using the following article Installing and Configuring CLM 2007 on a Server
Table 18 shows what rights are required for each account.
(http://go.microsoft.com/fwlink/?LinkId=151500)for other considerations.
Contact us for more help
Connect with Answer Desk for expert help.