Select the product you need help with
- Internet Explorer
- Windows Phone
- More products
Computer restarts or blue screens after launching Expression Web 3 on Windows XP
Article ID: 2009627 - View products that this article applies to.
Your computer may restart or blue screen when launching Expression Web 3 . This problem only happens on machines running Windows XP with Service Pack 2.
Expression Web 3 will only run on Windows XP machines with Service Pack 3, as per the System Requirements section of the Microsoft Expression website:
To resolve this problem, go to Windows Update and check for the latest updates. Service Pack 3 should be offered as a high priority update.
(http://go.microsoft.com/fwlink/?LinkId=151500)for other considerations.