Article ID: 2011688 - Last Review: November 22, 2010 - Revision: 5.0 ConfigMgr 2007: Unable to enable command prompt support in Configuration Manager 2007 OSD Boot Images
SymptomsThe option "Enable command support (testing only)" option is enabled in an Configuration Manager 2007 OSD Boot Image, but hitting F8 while in WinPE does not bring a Command Prompt window. Furthermore, the PC automatically reboots from WinPE and does not display the "Task Sequence Wizard" screen to select a Task Sequence and/or a Task Sequence never starts automatically. Selecting, unselecting, and reselecting the "Enable command support (testing only)" option and rebuilding the WinPE Boot Image does not resolve the problem. CauseThe cause of the problem is actually not that the command prompt window is not enabled in WinPE (it is), but it seems instead that there is an invalid driver in WinPE that causes WinPE to crash, which leads to the PC being automatically rebooted out of
WinPE. ResolutionRemove all unnecessary drivers from the WinPE Boot Image. The only drivers that should be loaded in WinPE are NIC and Mass Storage Drivers. Any other type of drivers (Audio, Video, Wireless NIC, Modem, Chipset, etc.) are not needed and should not be included as part of the WinPE Boot Image. To check what drivers are loaded as part of the WinPE Boot Image and to remove unnecessary drivers:
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use
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