Error: "Access to the path 'DRIVE:\blobCache\##########\' is denied." when using SharePoint webapps with different application pool identities

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Article ID: 2015895 - View products that this article applies to.
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Symptoms

When there are several web applications running under different application pool accounts to ensure security separation you will experience this issue when blob caching is enabled for more than one of the web applications but proper rights are not manually added on the file system path for the blobcache folder.  This can cause web applications to become slow or inaccessible.

You will see errors like the following accruing in the event logs:

A runtime exception was detected. Details follow.
Message: Access to the path 'DRIVE:\blobCache\#########2\' is denied.

Technical Details:
System.UnauthorizedAccessException: Access to the path 'DRIVE:\blobCache\#########2\' is denied.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.Directory.InternalCreateDirectory(String fullPath, String path, DirectorySecurity dirSecurity)
at System.IO.Directory.CreateDirectory(String path, DirectorySecurity directorySecurity)
at Microsoft.SharePoint.Publishing.BlobCache.CreateDirectory(String directoryName)
at Microsoft.SharePoint.Publishing.BlobCache.WriteIndex(Boolean tokensOnly)
at Microsoft.SharePoint.Publishing.BlobCache.WriteIndex()
at Microsoft.SharePoint.Publishing.BlobCache.<>c__DisplayClass14.<>c__DisplayClass17.<FetchItemFromWss>b__11()
at Microsoft.Office.Server.Diagnostics.FirstChanceHandler.ExceptionFilter(Boolean fRethrowException, TryBlock tryBlock, FilterBlock filter, CatchBlock catchBlock, FinallyBlock finallyBlock)

An error occured in the blob cache. The exception message was 'Access to the path 'DRIVE:\blobCache\#########2\' is denied.'.

Cause

Resolution

Workarounds in order of easiness:

1. Use a different root blobcache folder for each application.

To work around this issue you can specify a different folder when configuring blob caching for each web application in the web.config.

<BlobCache location="DRIVE:\blobCache" path="\.(gif|jpg|png|css|js)$" maxSize="10" max-age="86400" enabled="True"/>

If you set the BlobCache locations to the following you should avoid this problem:
Web Application Location
First   DRIVE:\blobCache
Second   DRIVE:\blobCachetwo
Third   DRIVE:\blobCachethree

2. Manually give <LOCALMACHINE>\WSS_WPG full control to DRIVE:\BlobCache.

3. Use the same app pool account for any applications you plan to enable blobcaching on.

More Information

Plan for administrative and service accounts (Office SharePoint Server)
http://technet.microsoft.com/en-us/library/cc263445.aspx
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Properties

Article ID: 2015895 - Last Review: March 5, 2010 - Revision: 3.0
APPLIES TO
  • Microsoft Windows SharePoint Services 3.0
  • Microsoft Office SharePoint Server 2007
Keywords: 
KB2015895

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