Error message "MMC could not create the snap-in" when opening the System Center Configuration Manager 2007 console installed on a localized version of Windows XP Service Pack 3

Article ID: 2019648 - View products that this article applies to.
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Symptoms

After you install the System Center Configuration Manager Console on a localized version of Windows XP Service Pack 3 (SP3), you receive the error "MMC Cannot initialize snap-in". If you try to add the snap-in, you receive an error similar to the one below:
Name: System Center Configuration Manager
CLSID: FX:{6de537a5-7a1c-4fa4-ac3a-1b6fc1036560}

Cause

This can occur if you install the console on a localized version of Windows XP SP3.  For example, if you are running Windows XP Portuguese-Brazilian version, you will receive the message below:
 
O MMC não pode criar o snap-in . O snap-in pode não ter sido instalado corretamente.
Nome: System Center Configuration Manager
CLSID: FX:{6de537a5-7a1c-4fa4-ac3a-1b6fc1036560}
 
By default, Windows XP SP3 has MMC 3.0 installed, but this problem occurs because the .dll files of the MMC 3.0 resource are incorrect

Resolution

To resolve this issue, install the hotfix 957502 for the localized version of Windows XP SP3 you are running.  For Windows XP Portuguese-Brazilian version, be sure to download PTB file version from http://support.microsoft.com/kb/957502 (WindowsXP-KB957502-x86-PTB.exe)

More Information

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Properties

Article ID: 2019648 - Last Review: August 25, 2011 - Revision: 2.0
APPLIES TO
  • Microsoft System Center Configuration Manager 2007
  • Microsoft System Center Configuration Manager 2007 R2
  • Microsoft System Center Configuration Manager 2007 R3
  • Microsoft System Center Configuration Manager 2007 Service Pack 1
  • Microsoft System Center Configuration Manager 2007 Service Pack 2
Keywords: 
KB2019648

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