XWEB: Outlook Web Access Does Not Reply To an Optional Address

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Article ID: 202054 - View products that this article applies to.
This article was previously published under Q202054
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SYMPTOMS

If you are using Outlook 97 or Outlook 98 and you select the Option toolbar button when you compose a message, and then designate another user as the recipient for any replies, that recipient will be ignored, and the replies will be sent back to you if the person responding to the message is using the Outlook Web Access client. This does not occur if the person responding is using an Outlook client.

WORKAROUND

The following two Microsoft Knowledge Base articles on CDO 1.2 give instructions for ways to modify the Active Server Pages in order to allow the "Reply to" optional recipient information to be correctly routed in Outlook Web Access.
181408 Use CDO to Set Up Reply to Alternate Recipient
-and-
195842 Set the Default Reply-Recipient with CDO Using C++

MORE INFORMATION

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Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Properties

Article ID: 202054 - Last Review: October 28, 2006 - Revision: 3.3
APPLIES TO
  • Microsoft Exchange Active Server Components 5.0
  • Microsoft Outlook Web Access 5.5
  • Microsoft Outlook Web Access 5.5 SP 1
  • Microsoft Outlook 97 Service Pack 1, when used with:
    • Microsoft Windows 98 Standard Edition
    • Microsoft Windows 95
    • Microsoft Windows NT 4.0
    • Microsoft Windows 98 Standard Edition
    • Microsoft Windows 95
    • Microsoft Windows NT 4.0
    • Microsoft Windows 98 Standard Edition
    • Microsoft Windows 95
    • Microsoft Windows NT 4.0
  • Microsoft Outlook 97 Standard Edition, when used with:
    • Microsoft Windows 98 Standard Edition
    • Microsoft Windows 95
    • Microsoft Windows NT 4.0
  • Microsoft Outlook 98 Standard Edition, when used with:
    • Microsoft Windows 98 Standard Edition
    • Microsoft Windows 95
    • Microsoft Windows NT 4.0
Keywords: 
kbprb KB202054

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