Article ID: 2020763 - View products that this article applies to.
Windows Mobile Device Center (WMDC) fails to connect to your Windows Mobile Phone. iPhone fails to connect and may display an error 0xE8000065
There is an issue with Intel based P55 mother boards that is causing problems with USB devices.
If your motherboard was made by Gigabyte, there are updates available for GA-P55A-UD series motherboards. http://www.gigabyte.com.tw/News/Motherboard/News_List.aspx?NewsID=1491
ASUS and MSI also produce Intel P55 based motherboards. Check their web sites for possible updates.
If no BIOS update is avaialable for your Intel P55 based motherboard yet, many customers have fixed their problem with a BIOS setting change. The BIOS can be accessed by key (such as F12) that is shown on the first splash screen when your PC starts up after being fully shutdown or rebooted . In the BIOS set "C State" to enabled. The exact menus in the BIOS to enable the "C State" may vary by manufacturer.
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
(http://go.microsoft.com/fwlink/?LinkId=151500)for other considerations.
Article ID: 2020763 - Last Review: April 1, 2010 - Revision: 1.0
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