Article ID: 2022993 - View products that this article applies to.
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Email recipients receive Winmail.dat file attachments from Microsoft Entourage for Mac users in Microsoft Office 365 pre-upgrade. The following are two scenarios in which users experience these symptoms:
This issue occurs if an Entourage user sends a message by using an encoding format that isn't supported by Microsoft Exchange Online.
To fix this issue, the sender must set the encoding format for messages in Entourage.
To set the encoding format in the settings for Entourage, follow these steps:
Still need help? Go to the Office 365 Community
Article ID: 2022993 - Last Review: February 27, 2013 - Revision: 11.0
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