Article ID: 2023257 - View products that this article applies to.
The accessibility option in OWA designed to assist the visually impaired is selected.
Clearing this check box prevents the mailbox from always defaulting to OWA Lite.
OWA Lite is the default for users who are on Exchange 2007 and are using any browser other than Internet Explorer 6 or higher.
Users on Exchange 2010 have browser specific versioning required for OWA Premium access.
If the user’s browser isn’t on this list, or its version is lower than what’s listed, they will always default to OWA lite.
In Exchange 2007, desk-less workers will always default to OWA Lite unless the customer has filed a specific change request to allow Premium access for those users.
(http://go.microsoft.com/fwlink/?LinkId=151500)for other considerations.
Contact us for more help
Connect with Answer Desk for expert help.