Article ID: 2025024 - Last Review: May 25, 2010 - Revision: 1.0

You receive a 500 error on your default SharePoint site after you install PowerPivot and WAC

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Symptoms

Consider the following scenario when you set up a Microsoft PowerPivot for SharePoint instance on your system:
  • You set up an instance of Microsoft Office SharePoint Server 2010, but you do not run the SharePoint Configuration Wizard.
  • You install PowerPivot for SharePoint, and you select the Install Analysis Services in A new farm (install separately) option in the FeatureRole page during setup.
  • You install Microsoft Office Web Application Companions (WAC).
  • You run the SharePoint Products and Technologies Configuration Wizard.

In this scenario, you receive a 500 error on the default SharePoint site.

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Cause

If your configuration requires WAC components to be installed in your farm, the WAC components must always be installed before you install PowerPivot for SharePoint.

However, if you install the PowerPivot instance before you install WAC, the following extraneous line is inserted into the Web.config file for the default website, and this causes the problem:

<staticContent/>

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Resolution

Remove the extraneous <staticContent/> tag from the Web.config file. This tag is located under <inetpub\wwwroot\wss\virtualdirectories\80\>.
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APPLIES TO
  • Microsoft SQL Server 2008 R2 Datacenter
  • Microsoft SQL Server 2008 R2 Developer
  • Microsoft SQL Server 2008 R2 Enterprise
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Keywords: 
KB2025024
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