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Symptoms

Consider the following scenario:

  • You have a computer that is running an Arabic version of Windows 7 or of Windows Server 2008 R2.

  • You run Microsoft Excel or another Microsoft Office application that contains an Arabic number (Also known as an English number or a Latin digit) on the computer.

  • You change the Arabic number to a Hindi number (Also known as an Arabic digit).

In this scenario, the decimal symbol and digit grouping symbols are not changed. Therefore, you cannot distinguish the decimal symbol from zero and you may read the data incorrectly.

For example, when you change 1,000.123 from an Arabic number to a Hindi number, the number becomes ١,٠٠٠.١٢٣. Therefore, you cannot distinguish the decimal symbol from zero.

Note This issue does not occur in earlier versions of Windows. 

Cause

How Arabic fonts are handled was changed in Windows Vista and in Windows 7 to fully comply with Unicode. This caused a change in the way that digits are substituted. Therefore, this issue occurs.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows Vista Service Pack 2 (SP2) or Windows Server 2008 SP2.For more information about how to obtain a Windows Vista service pack, click the following article number to view the article in the Microsoft Knowledge Base:

935791 How to obtain the latest Windows Vista service pack

For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

968849 How to obtain the latest service pack for Windows Server 2008

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows Vista and Windows Server 2008 file information notes

Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

    Version

    Product

    SR_Level

    Service branch

    6.0.600
    2.
    22xxx

    Windows Vista and Windows Server 2008

    SP2

    LDR

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows Server 2008 and of Windows Vista

File name

File version

File size

Date

Time

Platform

Usp10.dll

1.626.6002.22402

502,784

11-May-2010

17:04

x86

For all supported x64-based versions of Windows Server 2008 and of Windows Vista

File name

File version

File size

Date

Time

Platform

Service branch

Usp10.dll

1.626.6002.22402

622,592

11-May-2010

17:13

x64

AMD64_MICROSOFT-WINDOWS-USP

Usp10.dll

1.626.6002.22402

502,784

11-May-2010

17:04

x86

X86_MICROSOFT-WINDOWS-USP

For all supported IA-64-based versions of Windows Server 2008

File name

File version

File size

Date

Time

Platform

Service branch

Usp10.dll

1.626.6002.22402

999,424

11-May-2010

16:56

IA-64

IA64_MICROSOFT-WINDOWS-USP

Usp10.dll

1.626.6002.22402

502,784

11-May-2010

17:04

x86

X86_MICROSOFT-WINDOWS-USP

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about the Arabic Support in Windows Vista, visit the following Microsoft Developer Network (MSDN) website:

General information about the Arabic Support in Windows VistaFor more information, click the following article number to view the article in the Microsoft Knowledge Base:

982115 The decimal point and the thousands separator do not change to match native "Hindi" formats when you use Microsoft Office applications to process financial data in Windows 7 or in Windows Server 2008 R2


For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Vista and for Windows Server 2008

Additional files for all supported x86-based versions of Windows Vista and of Windows Server 2008

File name

Update.mum

File version

Not applicable

File size

3,078

Date (UTC)

12-May-2010

Time (UTC)

05:27

Platform

Not applicable

File name

X86_2faee98e4925c88aa3b72b04c993b878_31bf3856ad364e35_6.0.6002.22402_none_43837c841c68fd3c.manifest

File version

Not applicable

File size

691

Date (UTC)

12-May-2010

Time (UTC)

05:27

Platform

Not applicable

File name

X86_microsoft-windows-usp_31bf3856ad364e35_6.0.6002.22402_none_af6c93b96ebe76b4.manifest

File version

Not applicable

File size

4,426

Date (UTC)

11-May-2010

Time (UTC)

18:42

Platform

Not applicable

Additional files for all supported x64-based versions of Windows Vista and of Windows Server 2008

File name

Amd64_2c8ef3357b09e899b5bed57c7e6a49e1_31bf3856ad364e35_6.0.6002.22402_none_6157d29a185e884e.manifest

File version

Not applicable

File size

1,030

Date (UTC)

12-May-2010

Time (UTC)

05:27

Platform

Not applicable

File name

Amd64_microsoft-windows-usp_31bf3856ad364e35_6.0.6002.22402_none_0b8b2f3d271be7ea.manifest

File version

Not applicable

File size

4,438

Date (UTC)

11-May-2010

Time (UTC)

18:50

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

3,102

Date (UTC)

12-May-2010

Time (UTC)

05:27

Platform

Not applicable

File name

X86_microsoft-windows-usp_31bf3856ad364e35_6.0.6002.22402_none_af6c93b96ebe76b4.manifest

File version

Not applicable

File size

4,426

Date (UTC)

11-May-2010

Time (UTC)

18:42

Platform

Not applicable

Additional files for all supported IA-64-based versions of Windows Server 2008

File name

Ia64_eb82ec81b892182f4eb14660b580eed4_31bf3856ad364e35_6.0.6002.22402_none_398405e53b027632.manifest

File version

Not applicable

File size

1,028

Date (UTC)

12-May-2010

Time (UTC)

05:26

Platform

Not applicable

File name

Ia64_microsoft-windows-usp_31bf3856ad364e35_6.0.6002.22402_none_af6e37af6ebc7fb0.manifest

File version

Not applicable

File size

4,432

Date (UTC)

11-May-2010

Time (UTC)

18:18

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

2,255

Date (UTC)

12-May-2010

Time (UTC)

05:26

Platform

Not applicable

File name

X86_microsoft-windows-usp_31bf3856ad364e35_6.0.6002.22402_none_af6c93b96ebe76b4.manifest

File version

Not applicable

File size

4,426

Date (UTC)

11-May-2010

Time (UTC)

18:42

Platform

Not applicable

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