Article ID: 202855 - Last Review: October 28, 2006 - Revision: 4.3

XFOR: Exchange Server Migration Wizard for Microsoft Mail Fails on Schedule+ Files

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SYMPTOMS

When you migrate a Microsoft Mail postoffice mailbox to Exchange Server using the Migration Wizard, the users' schedule information may fail to migrate.
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CAUSE

The postoffice has stranded or duplicate Schedule+ data files for the users. Stranded or duplicate Schedule+ data files exist when one or more of the following conditions apply:
  • Schedule+ 1.0 was originally in use, then the users were later upgraded to Schedule+ 7.x. However the version 1.x files were not removed.
  • The Schedule.key and Schedul2.key files still exist in the Cal directory on the MS Mail postoffice.
  • The users have never used Schedule+, but received a Schedule+ meeting request at some time in the past.
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RESOLUTION

If Schedule+ 1.0 is no longer used, remove all Cal files and Schedule.key files from the Cal directory.

If there is still a mixture of 1.0 and 7.x users, use Dumpkey.exe to check for any duplicate entries. To do so:
  1. Copy Dumpkey.exe into the Cal directory on the postoffice.
  2. At a command prompt, type:
    DumpKey schedule.key > [filename.txt]
    This will give you the users' alias and hexadecimal number for their .cal (1.0 calendar) file.
  3. Next, type the command for Schedule+ 7.x:
    Dumpkey schedul2.key > [filename.txt]
    This will give you the users' alias and hexadecimal number for the .scd (7.x calendar) file.
  4. If duplication is present and some of the 1.0 entries must be retained, in the Schedule+ Administrator program (Adminsch.exe), on the Administration menu, click Clean Up Schedule Files. This will remove the stranded entries from the Schedule.key file.
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MORE INFORMATION

By default, the Schedule.key is a hidden file in the Cal sub-directory of the MS Mail postoffice.
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APPLIES TO
  • Microsoft Schedule+ 1.0 Standard Edition
  • Microsoft Schedule+ 97 Standard Edition
  • Microsoft Schedule+ 97 Standard Edition
  • Microsoft Exchange Server 5.0 Standard Edition
  • Microsoft Exchange Server 5.5 Standard Edition
  • Microsoft Mail for PC Networks 3.2
  • Microsoft Mail for PC Networks 3.2a
  • Microsoft Mail for PC Networks 3.5
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Retired KB ArticleRetired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
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