This article describes the Microsoft
Office Communicator 2007 issues that are fixed in the Office Communicator 2007
update package that is dated July 2010.
This article describes the following items about the update package:
- The issues that the update package fixes.
- The prerequisites for installing the update
- Whether you must restart the computer after you install
the update package.
- Whether the update package is replaced by any other
- Whether you must make any registry changes.
- The files that the update package contains.
Issues that this hotfix package fixes
This cumulative update fixes the following issues:
The last dialed telephone number for a contact changes to "Communicator Call" after you start Communicator 2007 R2 or Communicator 2007
"Communicator could not retrieve calendar or Out of Office information from Exchange Web Services" error message when you use Office Communicator 2007 with your mailbox in Exchange Server 2010
A conversation window opens unexpectedly when you press ENTER in the Search box in Office Communicator 2007 or Office Communicator 2007 R2
This update package also includes the
following previously released updates:
Office Outlook does not automatically resolve the contact when you schedule a meeting with the contact in Office Communicator 2007
A conversation window opens unexpectedly when you press ENTER in the Search box in Office Communicator 2007
The Office Communicator 2007 user interface pops up for all users who log on to a terminal server that is running Windows Server 2008
Error events occur when you disconnect a computer that is running Communicator 2007 from a network: "Event ID: 3" or "Event ID: 7"
Enterprise administrators cannot both set and enforce the Outlook integration settings in Personal Information Manager (PIM) to turn off Outlook integration for Office Communicator 2007
Your presence status is unexpectedly set to "Away" when you use the Remote Desktop Client to access a computer that is running Communicator 2007, and you cannot change this status
Office Communicator 2007 causes an access violation in a Citrix environment
Images that are specified in the Tabs.xml file do not load consistently on Communicator 2007 tabs
You cannot transfer a call when you use Office Communicator version 2.0.6362.97 or later
A Communicator 2007 client crashes when it receives a call from another Communicator client
Sporadic failures experienced while performing Messaging API (MAPI) tasks when Office Communicator 2007 is used on the same computer as Office 2003 or Office 2007
Office Communicator 2007 cannot display Chinese characters in URLs when the EnableURL registry value is enabled
You cannot prevent Office Communicator 2007 from controlling the call forwarding settings
Error message in Communicator 2007: "An error occurred while trying to start the conference" or "This message was not delivered to all participants"
The text alignment in an e-mail message may be incorrect in Communicator 2007
The Russian language name is spelled incorrectly in the list of available languages in Communicator 2007
The telephone number in a Communicator 2007 pop-up window for an incoming call has an incorrect text direction when the language is set to Arabic or to Hebrew
A new policy is available to specify the Contacts store that Communicator 2007 uses
Unrecognizable characters appear in the date field of the display on a Unified Communications device that is used with Communicator 2007
Menu items are truncated in the Hebrew version of Communicator 2007
Presence status does not change from "In a Meeting" to "Available" in Communicator 2007
Communicator 2005 client computers may send many DNS queries for the name of the Live Communications Server 2005 pool
Error message when you try to change an IM conversation into a multiparty conference in Communicator 2007: "Your attempt to start a conference was unsuccessful."
The call is on hold for both the transferor and the transferee when a call transfer fails in Communicator 2007
You cannot type a special character in the password box in Communicator 2007
Error message when you send an instant message to a distribution group that contains more than 100 members in Communicator 2007: "GroupName is too large to display"
Communicator 2007 does not release cached person objects after you search for contacts
The notification sound does not play in Communicator 2007 when you change the notification sound to a .wav file that resides in the Media folder
Communicator 2007 appends the telephone number to a user name when a user who does not have an SIP account uses custom tabs
The translation of the word "free" is incorrect in the Polish version of Communicator 2007
Description of the update that is available to change how Communicator 2007 starts after you install the program
On a computer that has Communicator 2007 installed, you do not hear Dual Tone Multi-Frequency tones when you use a device’s dial pad to enter a telephone number
When you start Microsoft Office Communicator 2007, Office Communicator causes an access violation
An audio conference or a video conference fails in Communicator 2007 when you try to invite a new participant to create a multiparty conference
Error message in Communicator 2007 if the Outlook profile file name contains non-English characters: "There was a problem connecting to Microsoft Office Outlook"
Error message when you try to shut down a client computer that is running Office Communicator 2007: "The data file 'Mailbox - user' was not closed properly"
On a client computer that is running Windows 2000 with Service Pack 4, you may notice that the volume is fading during the audio call after you start an audio call from Office Communicator 2007
You cannot integrate Communicator 2007 together with Office 2000
A Communicator 2007 user hears a long dial tone mixed with the streaming audio if the user takes a USB telephony device handset off the hook and then uses the device to stream audio from another application
Error message when a Communicator 2007 user sends a message that contains only Japanese characters to Communicator 2005 users: "Username cannot receive message in the format you used"
Presence functions are disabled in Communicator 2007 when you use a time zone that includes a negative partial hour on a client computer
You cannot manually change your status from "Away" in Communicator 2007 when you use a portable computer to connect to a remote computer
Registry settings for certain protocols are overwritten, and Communicator 2007 becomes the default application for these protocols when you log on to Communicator 2007
Event IDs 8239 and 8206 are logged when you schedule and then cancel a meeting in Communicator 2007
The presence status changes to Away for all Terminal Server users when an administrator locks the desktop or lets the screen saver run in Communicator 2007
Error message when you restart Outlook after you log off Windows without exiting Communicator 2007: "A data file did not close properly the last time it was used and is being checked for problems"
Communicator 2007 does not support non-DID telephone numbers
How to disable instant messaging in Communicator 2007
When you use Communicator 2007 together with a GN9350 headset to make a call, the call ends when you mute the microphone
The retry logic that Communicator 2007 uses to download address book files changes after you install the Communicator 2007 update package that is dated October 24, 2008
Communicator 2007 downloads the full offline address book every 30 days
The presence status of Communicator 2007 changes to "Away" for all Terminal Server users when one user locks the desktop on a Windows Server 2008-based computer
A Communicator 2007 client is unusually slow at startup
When you use telephony mode=4, you can only manually set the URI information in Communicator 2007
file is available for download from the Microsoft Download
the Communicator.msp package now.
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Release Date: July 2010
more information about how to download Microsoft support files, click the
following article number to view the article in the Microsoft Knowledge Base:
How to obtain Microsoft support files from online services
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current virus-detection software that was available on the date that the file
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any unauthorized changes to the file.
There are no prerequisites for installing
You do not have to restart the computer after you
apply this hotfix.
Hotfix replacement information
This hotfix package replaces the hotfix package that is described in Microsoft Knowledge Base (KB) article 974599. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
Description of the Office Communicator 2007 update package: May 2010
To use one of the hotfixes in
this package, you do not have to make any changes to the
This hotfix may not contain
all the files that you must have to fully update a product to the latest build.
This hotfix contains only the files that you must have to resolve the issue
that listed in this article.
global version of this hotfix package uses a Microsoft Windows Installer
package to install the hotfix package. The dates and the times for these files
are listed in Coordinated Universal Time (UTC) in the following table. When you
view the file information, the date is converted to local time. To find the
difference between UTC and local time, use the Time Zone
in the Date and Time item in Control Panel.
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|File name||File version||File size||Date||Time|
more information about software update terminology, click the following article
number to view the article in the Microsoft Knowledge Base:
Description of the standard terminology that is used to describe Microsoft software updates
Article ID: 2028885 - Last Review: July 22, 2010 - Revision: 3.0
- Microsoft Office Communicator 2007
|kbhotfixserver kbfix atdownload kbexpertisebeginner kbsurveynew KB2028885|